Terms and Conditions

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Welcome to CNY Bathroom. Thank you for visiting our website and taking the time to learn more about our company, our work, and the bathroom remodeling services we provide throughout Central New York.

Our goal is simple: provide honest information, showcase our craftsmanship, answer common questions, and help homeowners make informed decisions when planning a bathroom remodeling project. We encourage you to browse our website, view our project galleries, and contact us if you believe we may be a good fit for your remodeling project.

By using this website, you acknowledge and agree to the following terms and conditions.

Website Purpose

This website is provided as an informational resource for homeowners and prospective customers interested in learning about CNY Bathroom, our services, examples of our work, products we install, and the bathroom remodeling process.

Browsing this website, communicating with us through this website, viewing project galleries, requesting information, downloading materials, or interacting with any content on this website does not create a construction contract, business agreement, partnership, employment relationship, or obligation for either party.

No remodeling project is considered accepted until a written agreement has been executed by both parties where applicable.

About This Website

Like many small family businesses, this website has evolved over many years.

Originally, the website served as a simple online resource shared among a small network of trusted family members, friends, subcontractors, and homeowners who regularly requested information about bathroom remodeling. As the company grew and technology changed, the website naturally expanded into a public resource showcasing our services, completed projects, educational information, and remodeling ideas.

Because of that long history, portions of this website may occasionally be reorganized, updated, expanded, consolidated, or modernized as new information becomes available or as search technology continues to evolve.

Our objective is always to improve the usefulness of the information available to homeowners while maintaining an accurate representation of our company and services.

Website Content

Every reasonable effort is made to keep the information on this website accurate and current.

However, remodeling methods, product availability, manufacturers, colors, building practices, recommendations, pricing, and industry standards naturally change over time.

For that reason, information appearing on this website should be considered general informational content and should not be interpreted as a guarantee that every product, manufacturer, installation method, material, photograph, design, finish, or option shown remains available or appropriate for every project.

If you have questions regarding any information appearing on this website, we encourage you to contact us directly.

Photography, Project Images & Marketing Materials

We believe photographs are one of the best ways to demonstrate craftsmanship.

The vast majority of project photography appearing throughout this website represents bathroom remodeling work that we completed or participated in completing.

In some cases, images may have been professionally enhanced to improve clarity, correct lighting, remove distractions, increase resolution, demonstrate potential design concepts, or better represent how a completed project may appear after final photography.

Certain marketing graphics, historical promotional materials, educational illustrations, manufacturer-provided imagery, conceptual renderings, or stock photography may also appear throughout portions of this website to help explain products, remodeling ideas, or design possibilities.

These images are used solely for informational, educational, or marketing purposes and should not be interpreted as representing every individual project completed by CNY Bathroom.

If you ever have a question regarding a specific image, project, or photograph appearing on this website, we are happy to answer your questions whenever reasonably possible.

Manufacturers, Products & Trademarks

Throughout this website we may reference manufacturers, suppliers, distributors, or products that we have installed, recommended, worked with, purchased through, or discussed during various remodeling projects.

All company names, product names, logos, and trademarks remain the property of their respective owners.

Reference to a manufacturer, supplier, or product should not automatically be interpreted as an exclusive relationship, endorsement, sponsorship, partnership, dealership, or continuing business affiliation unless specifically stated.

Customer Reviews & Social Media

We greatly appreciate every customer who has taken the time to share their experience.

Customer reviews appearing on platforms such as Facebook, Google, or other review services represent the opinions of those individual customers.

From time to time, we may reorganize photo albums, update project descriptions, revise captions, improve readability, or reorganize content on our website or social media pages to better explain completed work or improve the visitor experience. These editorial updates do not alter the authenticity of the underlying projects or customer experiences being represented.

Questions Regarding Photographs or Project Content

If you believe a photograph, project image, marketing material, or other visual content appearing on this website exclusively belongs to you or has been displayed in error, we ask that you contact us before making assumptions regarding its origin or use.

Over the past several decades, members of our family and those associated with our business have completed projects under this website, as well as under previous business identities, marketing names, and business entities that have existed at various times throughout our history. During that time, projects have involved employees, subcontractors, suppliers, installers, and other industry professionals working on behalf of those businesses. As a result, certain individuals may recognize projects or portions of projects in which they participated while working with or for one of those businesses.

Project photography, marketing materials, advertising, customer communications, and related promotional content may have been created, commissioned, maintained, or archived over many years as part of the normal operation of those businesses. Unless otherwise indicated, such materials are maintained for the purpose of documenting completed work, educating prospective customers, and illustrating the types of remodeling services our businesses have provided throughout the years.

If you have a question regarding the use of any photograph or project content, please submit your inquiry by email and include your full legal name, mailing address, telephone number, email address, the approximate project date, the project location if known, and a detailed explanation identifying the specific image or content in question. Providing complete information allows us to properly research the matter and respond with the appropriate context.

Please allow up to fourteen (14) business days for a response. If you have not received a reply after that time, you are welcome to submit a follow-up inquiry referencing your original correspondence.

Requests that do not include sufficient information to identify the project or explain the nature of the concern may not be reviewed until adequate information has been provided.

Likewise, if you previously performed work through or on behalf of this website, our current business, or any previous business entity, marketing name, or affiliated operation associated with our remodeling services, and you intend to use project photographs, completed project imagery, advertising materials, or customer-facing content that may identify our work, we respectfully request that you notify us in writing beforehand so any questions regarding attribution, customer privacy, or historical marketing materials can be addressed appropriately.

Our goal is to resolve legitimate questions professionally, respectfully, and in good faith while protecting the privacy of our customers, the integrity of our business, and the historical record of work completed over many years.